Author Archives: Dave McGarry

About Dave McGarry

I am a fitness and nutrition coach who has a passion for impacting and transforming lives both physically and mentally! From an early age I loved to work out and push myself to achieve better results physically and mentally. Over the past several decades I have helped hundreds of people get fit and change their lives. Now, I am on a mission to impact and change the lives of 5 million people across the globe. Your health is your wealth and I am here to serve others by sharing my knowledge and passion for health and wellness!

Customer Service Training

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Customer service is very important in the service industry. Lots of people join this industry because they think that they can serve their customers in a better way. It is not very easy to please the customers and provide quality service to them. This is the reason why the customer service training is so important as well as essential.

This kind of training is usually targeted towards the improvement of the communications skills of the employees. Other than this, it is also important for the employees to understand the various styles of communication.

If the employees posses a better customer service skill then they can create a positive image for their organization. This will also help you create a loyal customer base for the company. If you are interested in this industry and want to attract more customers for your company then you must always go for the customer service course.

These kinds of courses have become quite popular these days. You must learn how to deal with the customers in a polite as well as friendly matter. This can really help your company to generate proper business.

You must always remember that the employees who provide customer service are the face of the company for which they work. These employees get the opportunity to interact with the customers directly. They either have a face to face contact with the customers or even contact over the phone as well as other sources.

The employees must deal in such a way that the customers come back for repeated purchase from the company. Customer service training is very much important to create the best service for the customers.

If you enroll yourself in this course you will learn a lot of things regarding this field. If you are interested in these courses then you can either take them up online or even the classroom courses.

When you go through the customer service training you will learn about the wants as well as the does not wants of the customers of the company. Here you will get to learn about the different kinds of errors that are usually committed by these employees. There are various topics with which the customer service training deals.

If you want to get a leadership and excellence in this service then you must always try to learn as much as you can from the training. You must also remember that each and every customer has a certain amount of expectations from the company as well as from the people who provide this service.

Other than taking training from training institutions you also need to take training from the company. The company for which you work might have certain rules and regulations regarding their service to the customers.

This is the reason why you must never miss the training provided by the company. While dealing with the customers you must always have a smiling face. You can also learn from people who are experienced in this field. Practical experience is very much important.

Article Source: http://www.articlesbase.com/business-articles/customer-service-training-3575265.html

About the Author

Would you like to discover more on customer service training? If your answer is YES, you must visit http://www.congruence.co.za/training_acrs.asp

A XXX Fitness Workout That Will Make Your Knees Weak

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Sorry to disappoint but it is not the XXX you are thinking and no, I am not talking about pole dancing classes either! What I am talking about is over the weekend I had the privilege to attend a workshop and be trained as an instructor on the Trixter X bike.

Now, those of you that know me know how much I love to teach indoor cycle. Well, let me tell you, the X bike and the workouts that come along with the training are awesome. It has been a long time since I had such a great workout cycling indoors and I absolutely LOVED working out on the X bike. My quads were on fire and I was dripping with sweat after 30 minutes. If you are a little crazy like me you just love it when you get off totally spent.

Okay, so what I find so unique and different about the X bike is the fact the workout is much more engaging. The X bike is different from other bikes on the market in several ways. First, the X bike does not have a fixed fly wheel. It is set up like a normal bike and the gear shifter adds resistance. Let’s just say you can’t cheat on this bike and after 30 minutes your quads are on fire. Another great aspect that differentiates this bike from others is the fact the handle bars moved from left to right and allow you to engage your core and upper body. The finally aspect is the programming is really unique.

Now, not only is the workout more engaging but the programming is unique. There are three levels starting with the 30 minute X program and working up to the hour long XXX advanced program. I can tell you after experiencing all three programs that each one is unique, different and challenging, which gives beginners to advanced cyclists a great workout.

The final thing that I loved so much about the Trixter X bike is the VRX biking program. If you are a club owner or fitness program director you have got to check this out. The VRX biking is like a virtual ride outdoors. Not only is it a unique and something that differentiates your club and group exercise programming, but it serves another purpose as well. Instead of seeing your cycle room sit empty and only used when you have a class the VRX biking allows you to have the virtual trainer taking members through a routine whenever you want to have the video running. This helps maximum revenue and expense per square foot. Also, as you well know, more and more of the virtual fitness training is where the industry is moving and the VRX biking is a great way to integrate that into your club.

So in conclusion, all I can say is you have to at least try the X bike and see for yourself what I am talking about. If you are an owner or fitness manager and want to learn more about the Trixter bikes feel free to contact me or an independent dealer for more info.

To your success,

Coach Dave

The programming

Jack Lalanne a Fitness Icon will be missed

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Yesterday, a true fitness icon passed away at the age of 96. He will be missed dearly! Now, most of us know him as a fitness icon but he was also a philosopher and great motivator. The video below is from one of his TV shows. Take a look and his message applies just as much today as it did back then.

Jack Lalanne, thanks for paving the way and being a great role model for fitness professionals as well as all the people you inspired to become healthier.

Coach
Dave

What Is Self Help

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What is Self Help?

George Carlin on self help:
“I went to the bookstore and asked the salesperson, ‘where’s the self-help section?’ She said if she told me, it would defeat the purpose.”

This type of reality shock may be a turning point where you discover that you have to depend on you.

The turning point for most of us comes when we realize we can improve our lot in life. The moment we accept that we are not controlled by outside events; rather, we are dominated by your own thoughts and actions.

It is at this point in time that most of us turn to some sort of self help.

Webster defines self help as the action or process of bettering oneself or overcoming one’s problems without the aid of others. Changing ones self.

The Four Types of Self Help.

Self help can be designated as one of four types:

1. The AHA or epiphany moment – where a person has a dramatic moment of absolute clarity and direction. Their life pivots and is never the same.
Like the moment when an alcoholic  hits  bottom.
It is the instant when a realization impacts your consciousness, and you know that life must change and only you can change it.
It can be a moment when the solution to a problem, you’ve been struggling with, becomes crystal clear. You know without a doubt how to deal with it.

2. One on one help comes when you feel you can no longer handle the situation alone, you can no longer keep everything inside.
You may seek counseling with a psychologist, therapist, or spiritual leader.
Perhaps you simply talk to a confidant such as your best friend.

3. Group interaction.  Groups emphasize face to face interaction.
The act or state of solving one’s problems by joining or forming a group designed to help those suffering from a particular problem, such as Alcoholics Anonymous or other twelve step programs.
There are many help programs through community, churches, social groups; or paid groups such as those for weight loss and so forth.
Self help groups are voluntary. They are for the mutual aid and accomplishment of a special purpose. It is a group of peers coming together for common mutual assistance. 

4. Individual self help can be accomplished by reading and reeducating your self. You gain clarity into a problem or situation and overcome it by yourself.
It usually involves reading and studying self help books and doing research. 
Otherwise know as self improvement, self help refers to the acts of an individual to improve themselves with or without assistance from anyone else.

The term, self help, refers to any measure used to improve mental, physical, financial or spiritual conditions. By means of books or other reference materials.

It is the act of providing help for oneself without assistance from others.

Individual self help emphasizes change done by oneself, like coping with one’s personal or emotional problems without professional help.

I’ve personally participated in all four types. They are all beneficial.

I still attend meetings, conduct individual and group sessions and write self help Ebooks. Don’t limit yourself to any one.

Self help is the acquiring of information for the solving of one’s problems. Those of a psychological nature, without direct supervision of professionals or experts. Independent reading, joining lay groups pertaining to your problem.

Read a book, an article, or take a home study course that offers information or counseling intended to be personally beneficial or profitable IE: self help books.

The best way to bring about change and self improvement is to begin.

Albert Einstein said:
“Nothing happens until something moves.”

The healthy spirit of self help serves to raise people from despair.

It  advances them in intelligence, virtue, and spiritual growth.

Four actions you need to take before you set out on the road to self help:
  1. Forgive yourself
  2. Forgive others
  3. Accept yourself
  4. Accept others

Samuel Smiles:
“The spirit of self-help is the root of all genuine growth in the individual.”

Jim Rohn:
“If you don’t design your own life plan, chances are you’ll fall into someone else’s plans. And guess what they have planned for you? Not much.”

Whichever type or types of self help you choose it should:
  Be beneficial not harmful
  Improve your attitude
  Positively change your behavior
  Improve your environment
  Educate your subconsciousness
  Enlighten your consciousness
  Include self forgiveness
  Bring about self acceptance
  Improve your self esteem

John Wooden:
“Remember this, the choices you make in life, make you”

Summary

Apply what you learn and make real the life you’ve always dreamed of living.

Too often we limit ourselves. How sad, when we could learn to live extraordinary lives.

We can be happier, healthier, and more prosperous. Find your source(s) of self help and go for it.

C.R. Law:
“Unless you try to do something beyond what you have mastered, you will never grow.”

Copyright © Wee Dilts 2010

Article Source: http://www.articlesbase.com/self-improvement-articles/what-is-self-help-1849405.html

About the Author

Wee Dilts is a counselor, psychologist, metaphysical trainer. A teacher of self improvement for years.

She has helped thousands with her Free self help articles and Ebooks on how to change your life. To get Free self help articles visit http://www.changeyourlifeebooks.com